Bank-Fund Staff Federal Credit Union (BFSFCU) is committed to providing exceptional service to its members. To help encourage and facilitate this commitment, BFSFCU created the Service PACT to guide employees’ interactions with members, colleagues and credit union vendors. The Service PACT has been in place for some time, so in a combined effort, our teams created this video to remind staff while encouraging them to renew their commitment to excellence. The PACT video also serves as a tool for educating new credit union employees going forward.
Financial Services, Our Work, Video